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Technical Support

TELEPHONIC TECHNICAL SUPPORT

Our Technical Assistance Department works to solve any questions related to mechanics, electricity or electronics. We make available a team of highly qualified people for our customers to help the workshop staff solve any problems in an easy and guided way. The department of technical assistance is made up of 13 people who are in daily contact by telephone or remote connexions with the workshop, counselling them and providing all necessary information so that they can work in a more efficient way.

I-PARTS ASSIST

Your assistance for the new era, no waiting, no schedules. i-Parts Assist is the latest Parts Support Program of Cojali aimed at workshops. Through a series of guides and video tutorials, the workshop will be capable of carrying out the installation of components that may require specific installation procedures, reprogramming or the use of diagnosis tools in an easy, fast and autonomous way. <br>In only three steps:

1 Locate the code on the component box

2 Enter the code here: i-Parts Assist portal

3 Access all available information:

  • Installation guides
  • Technical data
  • Calibrations
  • Parameter setting
  • Reprogramming of Cojali components
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i-PARTS ASSIST
Training

TRAINING

In Cojali we understand training as a progress engine and therefore we have been developing and giving some of the best-considered courses of the sector for 15 years.

"The training, constant improvement and the need of specialisation, together with the diversification, have become essential aspects in any mechanic’s carrier."

See training offer

CUSTOMER SERVICE

In Cojali we pay special attention to the direct relationship among people. For this reason, our Customer Service Department is formed by professionals that can inform you in a customised way, counsel you and find solutions so that you can take greater advantage of Cojali products in the most efficient way.

Do you have any query? Contact us

Tel: (+34) 926 58 90 38
Fax: (+34) 926 58 96 72

Customer Service
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