PRODUCTS SEARCH
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    QUESTIONS ABOUT THE COJALI BRAND

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      1. Why choose the COJALI brand?

      Some advantages of choosing products of our brand are:

      1. More than 40,000 online cross-references and more than 15,000 references for all types of vehicles and brands. All available in only one purchase process.
      2. Our products undergo a demanding quality procedure that you can know in detail in Manufacturing process
      3. Testing of the 100% of the components.
      4. OEM quality. Important component manufacturers trust Cojali.
      5. More than 28 years of experience manufacturing components for the commercial vehicle sector.
      6. Customised technical support.
      7. Deliveries in record time.
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      2. Are the products of the COJALI brand sold directly to workshops and fleets?

      The COJALI products are only commercialised through official distributors. Workshops and fleets must go to these official distributors to acquire COJALI products.

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      3. Where can I buy its products? Are drop shipments possible?

      Los productos COJALI se comercializan a través de nuestra red de distribuidores oficiales en más de 110 países. Si desconoces cuál es tu distribuidor local más cercano solo tienes que consultárnoslo escribiendo a {{link1}} o llamando a telf.nacional: +34 926 58 90 38 - telf.. internacional: +34 926 27 06 21. Si lo prefieres, puedes dejarnos tu consulta {{link2}} y nosotros nos pondremos en contacto contigo para resolvértela.

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      4. As a workshop or a transport company, how can I find a local distributor of COJALI?

      Puedes consultar cuál es tu distribuidor local más cercano escribiendo a {{link1}} o llamando a telf.nacional: +34 926 58 90 38 - telf.. internacional: +34 926 27 06 21. Te ofreceremos toda la información que necesites de manera precisa con el fin de agilizar tu proceso de compra.

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      5. How can I be distributor of COJALI products?

      The official distributors of COJALI offer our products to their customers in more than 110 different countries. If you are interested in being part of the distributor network, use this Contact Form.
      We will study together how to stablish a successful link.

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      6. How does COJALI ensure a constant and high quality in its products?

      In COJALI, all our components undergo extensive and demanding quality processes and we take care of every detail of the manufacturing process, from the design, the selection of raw material, the inspection process, the assembly development, the testing phase and finally the delivery.
      All of it with a thorough traceability through an ERP completely developed by COJALI. Know more details about this process in Manufacturing process.

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      7. Do you offer training plans?

      Yes, in COJALI we have specific facilities and an extensive training plan in constant evolution in which you can find electricity courses in commercial vehicle, pneumatic, engine types, gearboxes, comfort systems, trailers, agricultural vehicles, light vehicles, as well as courses for specific brands.
      You can know them in detail in COJALI UNIVERSITY. If you are interested in attending any of them or scheduling it specifically for your company fill out this form..

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      8. Is it possible to visit COJALI?

      La apuesta por el trato personalizado hace de COJALI una empresa acogedora y de puertas abiertas. Es por ello que, si eres distribuidor o fabricante OEM y estás interesado en nuestros productos y soluciones podemos concertar una visita a la sede de Cojali en Campo de Criptana (España). Puedes dejarnos tus datos en el siguienteContact Form y nuestro equipo comercial se pondrá en contacto contigo.

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      9. Can a sales agent of COJALI visit me?

      Si eres un distribuidor o estás interesado en serlo y quieres conocer de primera mano nuestros productos para ofrecerlos a tus clientes, podemos desplazarnos para mostrártelos. Puedes concertar una cita con el comercial COJALI de tu área rellenando este Contact Form.

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      10 How can I send an application to COJALI to become an employee or an intern?

      If you want to become part of the COJALI family, contact us through the section 與我們合作, we will be more than happy to study all options.

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    QUESTIONS ABOUT PRODUCT SEARCH IN THE WEB

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      1. Where can I search and identify products? How does the product search work?

      Access 上線目 and select the type of product that you need by clicking on the corresponding family. You can also search by vehicle type and brand. Finally, if you know the product reference, enter it directly in the search bar, its results will show you the exact cross-references and some suggestions of similar components.

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      2. How can I acquire your products?

      To acquire any of our products, contact your closest distributor. You can check which one it is by writing to cojali@cojali.com or calling to national tel.: +34 926 58 90 38 – international tel.: +34 926 27 06 21. If you prefer, you can share your query with us Contact Form and we will contact you to offer you all the information you need with the aim of facilitating your purchase process.

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    QUESTIONS ABOUT PRODUCTS AND CATALOGUES

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      1. What product families does COJALI offer?

      La marca COJALI abarca una amplia gama componentes para vehículo industrial, agrícola y maquinaria especial, desde componentes de sistemas de refrigeración, sistemas de freno y servoembragues, hasta componentes eléctricos y electrónicos. Ofrecemos además una gama Reman que posibilita la reparación y prolongación de la vida útil de un componente dañado y permite el ahorro de costes operativos para el cliente final. Puedes encontrar toda la información en el apartado Product families o a través del 上線目.

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      2. Where are the products manufactured?

      All COJALI products have the ISO 9001 quality certificate and are designed, manufactured, assembled and checked in Spain, specifically in our facilities in Campo de Criptana, where more than 450 people work, among which around 200 are engineers engaged to the development of our components

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      3. How much does a product cost?

      The retail price of each product can be consulted through our 上線目. If you are a distributor, consult your purchase conditions accessing your private area or contacting your COJALI sales agent, who will inform you precisely about occasional offers and innovations.

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      4. Can you help me find the right product?

      Our COJALI sales agents offer customised counselling to each distributor through the usual communication channels. If you are workshop staff, address your doubts to the distributor and we will help them to answer you.

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      5. Where can I find technical data/information and characteristics of the products?

      Accessing 上線目 you will find all the information, characteristics and corresponding technical data associated to each reference, as well as images in detail. Nevertheless, if you need additional information, you can contact us through any of our channels or filling out the Contact Form.

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      6. Do you offer assistance for the installation or technical advice?

      Our Technical Support Department works to solve any doubt related to mechanics, electronics or electricity. Our professionals will indicate you in an easy and guided way the better way to reach the solution to the problem. If you need our assistance, contact us by writing to asistenciatecnicajaltest@cojali.com or calling to national tel.: +34 926 58 90 38 – international tel.: +34 926 27 06 21

      Moreover, COJALI has developed i-Parts Assist, an online innovative Support Program that will guide you in the installation and programming of the components in an easy and fast way. Find out all its advantages here.

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      7. Where can I order the catalogues?

      You can find the digital versions of our catalogues free of charge in our section 下载 filling out an easy form. If you wish to have the printed versions, request them from your closest official distributor. If you are a distributor, request the catalogues from your COJALI sales agent.

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    QUESTIONS ABOUT AVAILABILITY AND DELIVERY TIMES

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      1. Where can I consult the information about the availability of a product?


      If you are a distributor, you can access 上線目 and check the availability of each product according to the legend:


      1. Green: Available product, ready to send.
      2. Orange: Product with limited availability, subject to query with your COJALI sales agent.
      3. Red: Out of stock.

      The information related to the availability is updated every 24 hours, therefore, the status of the product that you need can vary from day to day.

      If you are a workshop or a final customer, contact directly with your local official distributor to obtain information about availability and estimated delivery time.

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      2. With what transport agency does COJALI work and when do I get the products?

      En COJALI trabajamos con reconocidas agencias de transporte nacionales e internacionales como Seur, Tourline, Tipsa, Transhaer, Dhl, TNT o Fedex. Nuestros clientes tienen la posibilidad de escoger cualquiera de ellas en función del tiempo de entrega, el servicio, el peso o el coste. Por regla general cualquiera de ellas puede entregar nuestra mercancía en 24 horas dentro de la unión europea y entre 48h y 5 días en el resto del mundo dependiendo del pedido y el país.

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      3. I have a problem with an order/delivery. What should I do?

      Each order placed to COJALI comes with additional information about the delivery time, depending on the product availability at the moment of the purchase, the chosen agency, etc. Once the order has left our facilities, and in case there were any problems with the receipt, COJALI provides you with the expedition number to track the package. If this is insufficient, from COJALI we contact the agency to manage the incidence and inform you punctually.

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    QUESTIONS ABOUT THE AFTER-SALES SUPPORT (RETURNS AND WARRANTY CLAIMS)

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      1. How much warranty do the COJALI products have?

      The products of the COJALI brand have a 12-month warranty.

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      2. How do I claim or return a product?

      Si eres distribuidor oficial COJALI, puedes solicitar una devolución completando la solicitud que encontrarás dentro de tu área de cliente o contactando con tu comercial COJALI. Si eres un taller, por favor, ponte en contacto con el distribuidor al que compraste el producto para que él pueda tramitar tu reclamación.

      Claims of used parts will not be accepted and the return acceptance will be conditional on the perfect state of the packaging and part inside it.

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      3. Where can I find the warranty conditions of the products of the COJALI brand?

      You can find the warranty conditions in the 銷售條件 and all our catalogues

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